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Data we collect
Through the website forms: name, phone or WhatsApp number, email, country of residence, apartment details (district, building, type, furnishing, readiness), purpose of enquiry, travel dates, number of guests, budget and comment — only what you provide yourself.
Technical data: browser type, device, language and the pages you interacted with — in anonymised form, if analytics is enabled.
Why we use the data
To respond to your enquiry, prepare a preliminary estimate, offer accommodation options and contact you via the channel you chose.
To improve the website and understand which sections are useful to visitors.
We do not sell personal data and do not use it for newsletters without your separate consent.
How data is transferred and stored
Form submissions are encrypted in transit (HTTPS). Enquiry data is delivered to us by email and/or into an internal enquiry-handling system and is kept for as long as needed to respond and cooperate, or until you request deletion.
If you choose to contact us via WhatsApp, message processing is also subject to WhatsApp's terms.
We apply reasonable organisational and technical measures to protect data from unauthorised access.
Your rights
You may request access to your data, its correction or deletion, and withdraw consent to processing by contacting us via the details on the website.
We aim to comply with UAE personal data protection legislation and, for EU residents, with GDPR principles to the extent applicable to our activities.
Cookies and analytics
The website uses a technical cookie to remember the selected language. Analytics tools are connected only when configured by the site operator and run in anonymised mode.
Changes to this policy
We may update this policy. The current version is always published on this page with the update date.